{"id":4346,"date":"2024-11-15T12:46:30","date_gmt":"2024-11-15T03:46:30","guid":{"rendered":"https:\/\/agus.co.jp\/en\/?p=4346"},"modified":"2024-11-15T12:46:32","modified_gmt":"2024-11-15T03:46:32","slug":"do-you-know-what-a-pulley-adapter-is-interviews-with-staff-in-charge-of-ordering-and-sales-operations-for-ship-components","status":"publish","type":"post","link":"https:\/\/agus.co.jp\/en\/?p=4346","title":{"rendered":"Do you know what a pulley adapter is? Interviews with staff in charge of ordering and sales operations for ship components"},"content":{"rendered":"\n

– Staff interviews \u2013<\/strong>
Interviewer: Web content manager \/ Element Imai
Staff interviewed: Sales representative at Suga<\/p>\n\n\n\n

Today, we interviewed sales representative in charge of sales and marketing at Suga, which develops and manufactures marine clutches, hydraulic cranes and related parts for shipbuilding!<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The item for which Suga receives the most orders is pulleys used to transmit power from marine engines to generators, hydraulic pumps, and other devices.<\/p>\n\n\n\n

This is a wheel that transmits rotational power and changes speed by applying a belt, and is handled by the sales representative interviewed here.<\/p>\n\n\n\n

<\/div>\n\n\n\n

The daily schedule of sales representative<\/h2>\n\n\n\n
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Main daily schedule<\/strong>
7:45 Arrive for work
7:55 morning assembly
8:10~ Get to work
– Checking emails and faxes from customers
– Making phone calls – enquiries, orders, technical consultation, etc.
– Consultations and meetings with the production department for complicated parts, etc.
– CAD drawings of marine pulleys and engine joints
– Quotations, order processing,procurement processing, etc.
17:00 leaving office<\/p>\n\n\n\n

Pulleys that sell well get orders every day.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

What kind of work do you do? What kind of interaction do you have with customers?<\/h2>\n\n\n\n

sales representative: We often receive inquiries from marine engine dealers. They are companies that manufacture ships and perform maintenance after sales.<\/p>\n\n\n\n

And orders for pulleys come in every day.<\/p>\n\n\n\n

Marine parts are replaced when they break, so when they contact us, they are basically in a hurry because they want to fix it as soon as possible, and we have to quickly decide when we can and cannot do it.<\/p>\n\n\n\n

Things are always tense in the field, so we try to be careful not to ask or say the same thing over and over again.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Suga’s pulleys and pulley adaptors are very popular and easy to use.<\/h2>\n\n\n\n

Our pulleys are used in sets with pulley adaptors that are fixed to the shaft.<\/p>\n\n\n\n

Usually, the pulleys are fixed by shaving the shaft with a key, but in this case, if you want to change the location of the pulley for a while, it can be a big job, for example by shifting the position of the other generators.<\/p>\n\n\n\n

However, with our pulley adapters, many marine engine dealers find them useful, as they can easily fix the pulleys without the need to cut the shaft.<\/p>\n\n\n\n

It is a pleasure to be able to sell these one-of-a-kind products and to know the company’s strengths and to be able to communicate them to my sales partners when I am working.<\/p>\n\n\n\n

And it is motivating when I can hear the voice of the customer.<\/p>\n\n\n\n